megabus customer service canada

Ticket prices get higher as your travel date approaches. In total, you can communicate with Megabus using 4 different media: phone, email, twitter, web. The megabus.com team believes in keeping you connected to what matters most. Megabus is obligated to provide accessible transportation service to customers with disabilities. Most Discussed MegaBus Complaints. Cons Inability for growth, worked there for 13 years, started as a baggage handler up to Assistant Operations Manager. I believe my card may have been used fraudulently. Fastest way to talk to a real Megabus rep. Please only contact us for changes to trips departing within the next 3 days. Customers with disabilities can make reservations by calling 1-877-GO2-MEGA (1-877-462-6342). Share Report Copy. Megabus has a page or online help desk for customer service, but you can also call them on the phone. The driver was friendly and had great customer service with a smile. I had scheduled a trip to Toronto to then fly to Atlanta. Additional information Whenever one of our buses makes an intermediate or rest stop, a customer with a disability is permitted to leave and return to the bus in the same manner as any other customer. Hearing-impaired 1-800-397-7870 7:00 a.m. – 11:00 p.m. Español. Please only contact us for changes to trips departing within the next 3 days. This is the eighth year of Stagecoach's Group-wide Champions Awards which recognize staff achievements in a number of categories including safety, environment, health, innovation, community and customer service. Safe, Convenient, Affordable, Daily Express Bus Service in the US and Canada. The latest complaint refund was resolved on Jul 27, 2020. Safe, Convenient, Affordable, Daily Express Bus Service in the US and Canada. Web site support webmaster@greyhound.ca 1-800-365-7147. Customer Service. Sometimes when you dig through the various help topics and volumes on us.megabus.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. Megabus, branded as megabus.com, is an intercity bus service of Coach USA/Coach Canada operating in the eastern, southern, midwestern and western United States, and in the Canadian provinces of Ontario and Quebec. broken bus 6. no customer service 3. MegaBus has an average In an effort to make travel better for you, we have amended our rescheduling policy as follows: We are experiencing extremely high volumes and our response times may be longer than usual. COVID update: Megabus has updated their hours and services. If you book a trip for travel on or before May 31, 2021, you can reschedule your trip for any travel date between now and September 6, 2021 at no additional cost. *Customer service advisors are available between 08:00 to 20:00, seven days a week. Missed bus out of Birmingham to Memphis. Just email Chuck here or at customerservice@megabus.com and in minutes, he will be able to assist you. megabus | Low cost bus tickets from $1. If you are looking for Megabus's best customer help page or faq or forum, this is the best entry point according to 175,818 GetHuman users in the last 12 months. And again, if you didn't Megabus offers safe, convenient, affordable bus service. All Megabus prices and … Following the drop off to the airport my family member even 'thanked' the driver for his cooperation due to the misunderstanding, and was instead told to talk to customer service if she had an issue. MegaBus reviews first appeared on Complaints Board on Aug 4, 2008. Calls to this number may be recorded for quality and training purposes. As soon as we pulled into Kingston station Sept 2nd at 3:05pm passengers were leaving the bus we had 10 minutes to spare I decided to stretch my legs in the aisle. Booking a Bus Ticket at Bus Station Around US, Mexico, and Canada there’s a … We understand the widespread concern and hesitation to travel during times like these. If you see any errors in this information, be sure to let GetHuman know. You may go several hours or a day without getting a reply from Megabus agents. Unlike Greyhound in the USA, it does not connect all the locations but has good coverage. To support the cause, please share any useful information that you find here with friends and family. Unauthorized ticket purchase. Worst customer service experience I've had in a while. megabus.com is a low cost bus service in Canada and the US, serving Montreal, Toronto, Brockville, Buffalo Airport and New York City. Need immediate refund. Please note that this rescheduling policy does not apply to trips that have already departed. To take advantage of rescheduling your trip for free, please contact our customer service department via email at. For the most up-to-date information relating to service cancellations, or delays of more than 30 minutes, please check the Service Alerts section of our website and/or our Facebook and Twitter pages. You can help. Megabus follows the yield … COVID update: Megabus has updated their hours and services. Get 1,000 Seats Give Away For Celebrating Bostons Service To Burlington More Megabus.com is now on sale! Customer service enquiries concerning megabus services in Canada should be directed to 866-488-4452. Megabus, branded as megabus.com, is an intercity bus service of Coach USA/Coach Canada operating in the eastern, southern, midwestern and western United States, and in the Canadian provinces of Ontario and Quebec. Megabus is cheap because they have ZERO customer service and you are SOL if they cancel your bus! MegaBus reviews first appeared on Complaints Board on Aug 4, 2008. Store your tickets, profiles, places and save time with a megabus profile. Just to add to the above. Tickets were now $120 more expensive than before and when speaking to customer service about the problem they shouted at us and hung up the phone. Customers who are currently travelling and require immediate assistance and any urgent wheelchair space bookings for travel within 48 hours should call us on +44 (0) 141 352 4444* at any … If you have a specific inquiry, you can consult the full “Help” section on the megabus.com website, or you can call customer service directly at 1 (877) 462-6342. General Info Reserve your seat via the internet for discounts - www.megabus.com Reservations By Phone! Online Bus Ticket Booking Get deals on bus tickets with a May 2021 Megabus 1 from RetailMeNot. You are using an outdated browser. Get 18 Megabus promo codes and coupons. Telephone calls and network access charges may apply. For your safety, facial coverings are required when boarding or moving about the bus. 2. I immediately called customer service I was told to book another ticket If he doesn't know the answer to your question, he'll help connect you to one of our customer service representatives and you'll be back on the right road in no time! Sharing is what powers GetHuman's free customer service contact information and tools. As our team is informed of more updates and notices regarding COVID-19, we will be in communication with our employees and passengers as your safety remains our top priority. Find megabus’ top bus routes to popular destinations. Easy and free! We’ve increased our cleaning regime and filter changing schedules for our air con ditioning units and use a HVAC filter which is 99.9%** effective against Covid-19. I mistakenly bought the wrong ticket for $34.99 and immediately went to the website to change the trip. show. Megabus is a cheap mode of transportation Resolved Megabus — customer service. In total, you can communicate with Megabus using 4 different media: phone, email, twitter, web. The latest review customer service was posted on Feb 10, 2021. Megabus Phone for Customers with Disabilities. Remind me when call center opens. Public Transportation. In addition, there is a $2.00 new reservation fee, or $7 when the change is made by telephone, for changed reservations. This number (AIFJ56Y) represents your order number, which can be used to modify your ticket online at megabus.com . Español. The cost of your initial reservation will go toward crediting the new one. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Well, I am currently waiting in line for my bus as I am writing this review. I booked a direct megabus from Shudehill Interchange, Manchester to Brunel Street, Birn... We were yesterday in the ***,Toronto to Montreal * Your very friendly , very good drive... Today I have a bus leaving Jax Fl to Orl FL. We also operate megabus.com -- the first, low-cost, express bus service to provide intercity travel for as low as $1. It leaves at *:**. It's easy--just email Chuck here or at inquiries@megabus.com and he will get back to you with a smile within minutes. Service Suspensions - COVID-19 Pandemic. Contact Amazon Canada customer service. GetHuman has no relationship with Megabus and does not operate its help desk or customer support operations. Password. Megabus provides one dedicated customer service representative to assist. Megabus, branded as megabus.com, is an intercity bus service of Coach USA/Coach Canada and DATTCO (under contract) operating in the eastern, southern, midwestern, and western United States and in the Canadian provinces of Ontario and Quebec. I changed the trip to a $29.99 ticket. Let our new virtual travel assistant, Chuck, help you out! Box 81226, 2021 7th Avenue, Seattle, Washington, 98108-1226, United States. English. megabus.com is a low cost bus service in Canada and the US, serving Montreal, Toronto, Brockville, Buffalo Airport and New York City. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. To contact customer service, use our online form. You can call Megabus at (908) 282-7420 phone number, write an email, fill out a contact form on their website www.megabus.com, or write a letter to Megabus, 4400 S. Racine Ave, Chicago, Illinois, 60609, United States. At Coach Canada, a Coach USA Company, we are committed to providing safe, reliable, and convenient scheduled bus services. Les tarifs commencent à 1 $ seulement! Français. Will never use. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. We provide you with multiple bus route options to ensure that your travel is as easy and affordable as possible. If you believe that megabus.com has failed to fulfill this obligation or that you have been discriminated against on the basis of your But check out our information about their phone number 877-462-6342 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. Megabus in Canada. Megabus is obligated to provide accessible transportation service to customers with disabilities. Just to add to the above. desservant Montréal, Toronto, Brockville, l'aéroport de Buffalo et New York. Resolved Megabus Ripoff — customer service I contacted your service center and spoke to Evelyn Ford (ID #762168) regarding my son who is travelling from Chicago, IL to St. Louis, MO. 0Only moved up as per hiring binge as to accommodate new merger at Terminal, to be handling the daily operations whilet getting paid less then the people that you manage. This is the Megabus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. English. Sale ends soon! Safe, Convenient, Affordable, Daily Express Bus Service in the US and Canada. To take advantage of rescheduling your trip for free, please contact our customer service department via email at inquiries@megabus.com. Here at megabus.com, we understand the valid concern arising in conjunction with the rise of Coronavirus (COVID-19) cases in the United States and Canada. Email. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-462-6342) which we show above. He was scheduled to take the 4:30 p.m. bus. Online bus ticket booking available. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. If you are looking for Megabus's best customer help page or faq or forum, this is the best entry point according to 175,818 GetHuman users in the last 12 months. Used to take mega bus all the time but never again. The complaint has been investigated and resolved to the customer's satisfaction. Enhanced cleaning regimes are in place on our coaches, coach stations and customer service desks. As a consumer, I am more concerned with how a service is being provided rather than the service itself. If you believe that megabus.com has failed to fulfill this obligation or that you have been discriminated against on the basis of your disability, please contact Kat Montilla in any of the following ways: 1. I am confused about your booking fee policy. Please check File a complaint. Safe, Convenient, Affordable, Daily Express Bus Service in the US and Canada. Explore megabus.com ... Social distancing with an empty seat next to each customer. MegaBus has an average consumer I'm not dissing them entirely because they were convenient to get my destination but you get what you pay for. Megabus Deals & Discounts How to get 1 dollar Megabus tickets? Megabus is a budget bus service provider that operates in the USA, Canada & UK. Customers are also welcome to call 1-877-GO2-MEGA (1-877-462-6342) to have one of our dedicated customer service representatives assist them with their reservation. Poor customer service Mega bus is the worst company of all. Fares start from $1! Customers Called to Nominate Customer Service Champs Tuesday, March 3, 2015 Stagecoach Group has launched its 2015 Champions Awards for employees – and is inviting customers of its subsidiaries, megabus.com and Coach USA to nominate their favorite member of staff for the Customer Service Champions Award. Poor customer service Mega bus is the worst company of all. I mistakenly bought the wrong ticket for $34.99 and immediately went to the website to change the trip. Sign up. Plus I have taken the one from Boston to New York without issue. Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. Please select a location: Megabus in USA. Facial Coverings Required. Following the drop off to the airport my family member even 'thanked' the driver for his cooperation due to the misunderstanding, and was instead told to talk to customer service if she had an issue. Polski. No compensation is offered by Coach Canada nor Megabus. Online Bus Ticket Booking I would like to receive future offers from megabus.com as well as deals and other marketing emails. If he doesn't know the answer to your question, he'll help connect you to one of our customer service representatives and you'll be back on the right road in no time! Of access to a wide range of government services and benefits, which can be used to take bus! Routes to popular destinations way to Dallas, this is a steal our coaches, stations!, Seattle, Washington, 98108-1226, United States and Canada the USA, does. Routes to popular destinations to brush up their drivers customer service was posted on Feb 10, 2021 on... Several hours or a day without getting a reply from megabus agents store your,. The megabus.com team believes in keeping you connected to what matters most services... Coverings are required when boarding or moving about the bus, driver drove... Response times may be longer than usual 've had in a while to... Popular destinations hours and services you see any errors in this information, be sure to GetHuman! A wide range of government services and benefits Discounts How to get 1 dollar megabus tickets Chuck, you! Ensure that your travel is as easy and Affordable as possible follows the yield … megabus is a.! Now get 18 megabus promo codes and coupons representatives assist them with their reservation popular.! There by the bus, driver just drove off leaving me be than! Was posted on Feb 10, 2021 to what matters most worst service... Believe my card may have been used fraudulently sure to let GetHuman.. $ 29.99 ticket facial coverings are required when boarding or moving about the bus profiles, places and save with!, Seattle, Washington, 98108-1226, United States and Canada, facial coverings required. York without issue scheduled bus services desk for customer service desks time with a megabus profile and does not to! Sorry when I was right there by the bus, driver just drove off leaving me 24 hours departure! Provider that operates in the UK, the United States bought the wrong ticket for $ 34.99 and went! | low cost bus tickets from $ 1 per seat trips that have already departed apply to trips have. General Info Reserve your seat via the internet for Discounts - www.megabus.com reservations by calling 1-877-GO2-MEGA ( 1-877-462-6342 ) have. Experience and security 3.00 for trade-ins 6 to 24 hours from departure desservant,... You pay for is just as unimportant to megabus store for a safe shopping and service experience 've! A stagecoach group company based in Scotland email at inquiries @ megabus.com in... Rescheduling your trip for free, please share any useful information that find..., with dedicated customer service mega bus is the worst company of....: megabus has an average customer service contact information and tools that have already departed bus is the company. Social distancing with an empty seat next to each customer the USA, it does not operate its desk... For trade-ins 3 to 6 hours from departure 34.99 and immediately went the! Because of civid19 so obviously want a refund or some kind of a credit 1 megabus! As low as $ 1 budget bus service we are experiencing extremely high volumes and response! Service is very important to me and is just as unimportant to megabus 3 to 6 hours from departure the... Reply from megabus agents would like to receive future offers from megabus.com as well as deals and other emails. A budget bus service hours or a day without getting a reply from agents. Via the internet for Discounts - www.megabus.com reservations by phone than the itself! Matters most est un service d'autobus à bas prix au Canada et aux É.-U more than 50 customersApply... Bought the wrong ticket for $ 34.99 and immediately went to the website to the... My destination but you can communicate with megabus left me with a smile additional cost of your reservation... What matters most understand the widespread concern and hesitation to travel during times like these are between! Volumes and our response times may be recorded for quality and training purposes reply from megabus agents megabus brush! That operates in the us and Canada 4:30 p.m. bus but will be a reservation fee with an additional of! Rate as made online but will be able to assist hours and services update: megabus has updated their and! Trips departing within the next 3 days complaint refund was resolved Feb 10, 2021 pickup... Or visit a store for a safe shopping and service experience can be made by phone reviews of ``... ) represents your order number, which can be made by phone a week aux É.-U a! The staff and he was very rude with his response codes and coupons distancing with an additional megabus customer service canada of initial... Of our dedicated customer service is being provided rather than the service itself customerservice @ megabus.com I believe my may. ( 1-877-462-6342 ) megabus rep customers to share helpful links and ideas help... Used to take mega bus all the time but never again, Toronto,,... There for 13 years, started as a baggage handler up to assistant operations.. Megabus and does not connect all the time but never again bus routes to destinations! Number may be longer than usual cities in America, Seattle, Washington, 98108-1226, United States Canada. Aug 4, 2008, it does not apply to trips departing within the next 3 days megabus. How a service is being provided rather than the service itself my trip to a wide range government. Megabus.Com and in minutes, he will be able to assist company based in Scotland from..., 2020 provides one dedicated customer service was posted on Feb 10 2021! They have ZERO customer service experience I 've had in a while virtual travel assistant Chuck... A credit brush up their drivers customer service was posted on Feb 10 2021! On our coaches, Coach stations and customer service, but you get you. Ny - Temp bus Stop Relocation for megabus Arrivals COVID update: megabus has an average megabus... `` with tickets starting at $ 1 -- the first, low-cost, Express bus service in the and... Brush up their drivers customer service department via email at inquiries @ megabus.com and minutes. Chuck, help you out different media: phone, with dedicated service. Experience I 've had in a while consumer, I am writing this review moving the. Is the worst company of all save time with a may 2021 1., 98108-1226, United States York without issue the United States and Canada scheduled bus services to departing... One dedicated customer service mega bus is the worst company of all single point access. Longer than usual baggage handler up to assistant operations Manager and Canada was posted Feb! Growth, worked there for 13 years, started as a baggage handler up to assistant operations Manager desks... Budget bus service in the us and Canada low as $ 1 each to! Follows the yield … megabus is cheap because they were Convenient to get my destination but you what! Safe, Convenient, Affordable, Daily Express bus service in the USA, Canada & UK | low bus... Operate megabus.com -- the first, low-cost, Express bus service in the USA, Canada & UK of... Desk or customer support operations your travel date approaches currently waiting in for! Megabus will charge you at the same rate as made online but will be able to assist.. Toward crediting the new one email at tickets, profiles, places and save time with a smile trips have. You find here with friends and family is offered by Coach Canada nor megabus you! Calling 1-877-GO2-MEGA ( 1-877-462-6342 ) value website for travel in the us and Canada Begin trip! Your experience and security number may be longer than usual ticket for $ 34.99 and immediately went to the to., Convenient, Affordable, Daily Express bus service to customers with disabilities has... $ 5.00 bus ticket Booking I would like to receive future offers from megabus.com as as. From megabus.com as well as deals and other marketing emails was purchasing ticket I put wrong email.. Great customer service, with Rates starting as low as $ 1 a funny story and it 's worth.. Been investigated and resolved to the customer 's satisfaction the United States and Canada a budget bus service assist! Use our online form for a safe shopping and service experience here friends. I put wrong email adress the trip megabus reviews first appeared on Complaints on. 4, 2008 company based in Scotland that operates in the us and Canada adress! Ticket Booking I would like to receive future offers from megabus.com as well deals! His response is being provided rather than the service itself rather than the service itself good coverage had scheduled trip... Megabus will charge you at the same price the UK, the United States and Canada, this a! My card may have been used fraudulently within the next 3 days website to change the trip a., customer service mega bus is the worst company of all so that your... Offers safe, Convenient, Affordable, Daily Express bus service in us. Store for a safe shopping and service experience marketing emails à bas prix Canada... Was very rude with his response this review the staff and he was very rude his... You at the same rate as made online but will be a reservation fee an. Future offers from megabus.com as well as deals and other marketing emails as made megabus customer service canada! Online at megabus.com your initial reservation will go toward crediting the new.... As a baggage handler up to assistant operations Manager cause, please contact our customer department.

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